we flew on MAS recently. the 747 jet looks old & the interior could do with some serious refurbishing. but i have to say, the cabin crew served with diligence & more surprisingly, a friendly smile despite the long haul trip. we had 2 main meals, which were pretty good, & a snack with plenty of drinks in-between. the in-flight entertainment had recent movies.
even though the recent financial crises & rising jet fuel costs have affected the bottom line, as other regional airlines are similarly affected, ours has been a perennial problem for longer than that. the many management changes suggest that matters are not well at the top.
are we lacking competent & dedicated professionals to run our national corporations? i think not. just look at Air Asia. in the mean time, i hope the cost-cutting would not affect passenger safety.
yes, i've been watching too many episodes of Air Crash Investigation on Nat Geo channel, & a crash is not a pretty sight!