the quality control people are at the hospital to assess, what else, the quality of the service provided by the hospital. for these 3 days, they'll scrutinse everything - from correctly filling of forms, signing of important documents, safe dispensing of medication & proper provision of healthcare by all levels of staffing. even the kitchen & waste disposal won't be spared the surveillance.
the ward is extremely efficient today. extremely. the staff are looking busy at their stations or with patients, no one is having coffee in the pantry, the floor is squeaky clean & the corridors are cleared of clutter (i wonder where they managed to store them).
this is too good to be true!
maybe it's because i overheard the sister barked this morning : i don't care how you do it but for these three days, you better do everything the proper way!!
i should relish this while the survey is ongoing because by friday, i fear it'll be just another day at the office.