internet banking is supposed to effect transactions in the blink of an eye, right?
when i tried out CIMB clicks, my account is debited & the money got transferred out as soon as i hit the enter button.
not so with RHB. i tried to pay my credit card bill today the same way. but after 12 hours, nothing has happened. i checked my savings account & no funds has been debited. so i called up the credit card centre to enquire if the bill has been paid. the lady said it'll take THREE DAYS to update the account!! to be fair to her, she did apologise although i doubt if she was responsible for this.
maybe that's why CIMB is the 2nd largest bank (by capitalisation, which probably also means 2nd richest) & RHB is not. but i'm only with RHB because their travelmoney credit card gives the best cash rebates (between 2 - 10%) for fuel.