i was talking to this 76-yr-old lady & her family before surgery & as I asked her to sign the consent form, she confessed that she can't write well because she's uneducated.
without thinking, i just replied that she's already has many children & grandchildren, & being surrounded by her loved ones is the happiest moment in one's life.
she thanked me profusely for saying that & that's when i learned that a little common courtesy can go a long way....
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8 comments:
I was having a sucky day until I read this post and it brought a smile onto my face :)
true..kind words can make someone's day..
Didn't know that you are a sweet talker doctor. :)
Indeed Doc, a hint of kindness will always be repaid many times over. As I normally like to say, tak rugi apa pun bila kita berbuat baik pada ornag lain...
Andrea,
sounds like a page from Chicken Soup for the Soul, doesn't it?
Wenn,
yes, kind words have that effect, unless you are Dirty Harry!!
salam Oldstock,
well said!
Anonymous,
learned & mastered the art during those dating days.
:P
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