My orthopaedic colleague in another hospital is ranting.
Every time he sends patients to the Xray department, either
1) the queue is long,
2) the report takes ages to be issued
and worst of all....
3) the report is unreliable, inaccurate or inconclusive.
So, imagine you are the patient. You arrive at the clinic at 9am, see the doctor at 10am, go to the Xray department at 10.30am to see a long queue before you, get the Xray/scan done at 1pm, & wait for the report which is issued only at 4pm, and go back to the clinic only for the doctor to tell you that the diagnosis remains uncertain.
And you may need another scan.
You spent the whole day & loads of cash only to return to square 1.
You are upset, the doctor is upset and the cycle repeats itself.
No wonder my colleague is ranting.