Tuesday, September 19, 2017

Trigger happy nurse


No, she didn't use firearms but was certainly quick to the draw.

These are 2 monitoring devices we use for patients in the ICU. One for arterial blood pressure, the other for central venous pressure. Sometimes we use one, sometimes the other and sometimes both, depending on the patient's condition.

This time, I just wanted one but the nurse without thinking, opened both sets. Why, I asked, and she replied she thought I normally use both. Of course, that's just an excuse for her own error, the cost of which the patient will unfortunately bear.

Some days, I do wish they'd stop thinking and listen more instead. Ah....now I get it, 2 ears but 1 brain and 1 mouth...does that mean to listen more but think & talk less?

Whatever, there will still be an additional (but unnecessary) of RM124 plus GST to the patient's bill.
Bleh!

2 comments:

Andrea said...

Oh dear! oh dear! you might be surprised that it is a common mistake. People just ASSUME that you would normally do this and that.

doc said...

Andrea,

assumptions that don't cost other people's money are OK.